What makes an ingredient supplier excellent?
This year marks Artemis International’s 30th anniversary, a time of celebration, reflection, and renewed commitment to excellence for the next 30 years. But what makes an ingredient supplier “excellent”? There are, of course, several quality standards that are essential to building trust.
Why Artemis?
Traceability and transparency
It is vital to know exactly where the ingredients you purchase are coming from, and where and how the raw materials are grown. High-quality finished materials start with high-quality raw materials and meticulous control and handling throughout the entire process. For Artemis, supporting family farms is an essential part of our commitment to quality.
Commitment to combatting adulteration
Every industry has some “bad actors” looking to capitalize on evolving demands of certain ingredients and offer adulterated products at low prices. That’s why Artemis knows a commitment to quality and authenticity needs to also come with procedures and testing in place to combat adulteration. To help combat this issue, Artemis initiated the award-nominated, industry-wide education initiative to combat elderberry adulteration in the marketplace.
Education
With a variety of ingredient forms (i.e. powders, extracts, concentrates, etc.) and various test methods that are more or less fit for purpose, formulators value guidance and expertise on which ingredient is best for their projects. Artemis prides itself on its customer service and above-and-beyond support that comes with our customer partnerships.
Science-focused
What separates the good from the great is a commitment to advancing the science and substantiation of ingredient efficacy.
The people make the difference
Too many companies have lost the personal connection—the personal touch. Customers are treated as just a number, with value based on the amount they order. So why Artemis?
✔️ For 30 years, Artemis has built our business on relationships with our vendors and our customers. Relationships matter. Being able to call us and speak directly with a team member without waiting days for a generic email response is worth its weight in gold.
✔️ Having quick, easy access to Artemis leadership, the quality team, customer service, and your account representative means the whole company is a resource at your fingertips.
✔️ Our customers are our partners. We invest our time and effort in the success of your projects and take pride in serving as a valuable resource throughout every step.
So why Artemis? Because of the personal connection we bring. We are not only friends, colleagues, and partners, but also a supplier who truly cares.
Will you be at SupplySide Global?
We’re celebrating our 30th anniversary with a wine & cheese reception! RSVP today to enter the drawing, savor gourmet samples, and get a first look at what’s next in Berryceutical® excellence.
